You can cancel your booking 48hrs prior to arrival by clicking on the link at the end of your booking confirmation email and follow the instructions displayed on-screen. If your booking includes cancellation fees, please be advised that these cannot be reimbursed. As soon as you realise you need to cancel, we advise you to do so as quickly as possible. Cancellation fees will be charged to credit card given as guarantee.

Cancellation terms depend on the tariff you have booked. Please refer to your booking confirmation for details.

If your reservation is non refundable, non amendable and non cancellable payment for all nights will be taken when the reservation is made. The credit card used for payment must be presented upon arrival.


The rates shown include VAT. City tax of 3.75 CHF per person, per night will be charged at check in.

Check in: 2 pm

Check out: by 12 pm latest (late check out fees will apply)

Reception open 24hrs


Your credit/debit card will be used to guarantee your booking.

Extra bed/Crib (on request): 

0 -11 yrs: 35 CHF per stay 

12 yrs and above: 35 CHF per night

Extra adult: 65 CHF per night

Small Pets: Free of charge,<15 kg and only one per room 

Place of jurisdiction: Geneva


Access and use of the website are subject to these terms and conditions of service, which are binding upon you and with which you are required to comply.  We would therefore advise you to read the following carefully. SUISSE asserts its quality as a responsible company.  We would therefore remind you that alcohol abuse is harmful to your health. Alcohol must be consumed in moderation.  Access and use of the website by people residing in France are strictly reserved for adults.  That is the reason for which you are prompted to specify your year of birth whenever you access the website.  Liability for any violations of the foregoing, especially if users of the website incorrectly specify or falsify their age, will be disclaimed by SUISSE.  Access and use of the website in other countries and territories, where alcohol consumption is permitted, are strictly reserved for people that are legally authorised to consume alcoholic drinks.  Consequently, people residing in a country or territory where use of the website is not permitted by applicable law and legislation, or people that have not reached the required age to access this website, are requested to immediately exit the website.


All of this website is covered by French and international legislation concerning copyright and intellectual property.  Photographs, texts, slogans, drawings, images, animated sequences with sound or not and any works integrated into the website are the property of the company SUISSE or third parties that have authorised SUISSE to use them.  The logos, icons and graphic chips represented on the website are protected by copyright and articles L.511.1 and following of the Intellectual Property Code concerning the protection of registered designs.  All reproduction rights are reserved and strictly limited, including for downloadable documents as well as iconographic and photographic representations.  The trademarks mentioned on this website have been registered by the companies owning such trademarks.  Legal action may be taken in respect of any unauthorised use of any or all of these rights by third parties.  Unauthorised use of all or some of these rights by third parties may be lead to prosecution.

Website content

SUISSE declines all responsibility in the event of a delay in updating, or the interruption or unavailability of the service.  SUISSE reserves the right to correct the content of the website at any time and without prior notice.

Reproductions of the said website and the works that are reproduced on it, whether on paper or in digital format, are authorised subject to them being strictly reserved for personal and private use. This excludes any use for advertising and/or commercial, and/or information purposes, regardless or not of whether they comply with the provisions of article L.122-5 of the Intellectual Property Code.

Any reproduction, representation, use or modification, by whatever procedure and on whatever support, of all or part of the website or all or part of the different works that make it up, without having obtained the prior authorisation of the publication director is strictly forbidden, constitutes forgery and may lead to civil/criminal proceedings, as well as the payment of damages.

Access to the website

The user of the website the acknowledges having the competence and means required for accessing and using this website.

SUISSE may not be held liable for elements and events beyond its control concerning the use of the website and its effects on material and/or software incompatibilities and damages which may result from these on the user’s technical environment, in particular his/her computers, software, network equipment and any other equipment used to access or use the service and/or information.

It is recalled that by accessing or remaining fraudulently in a computer system, damaging or causing malfunctions in such a system, fraudulently adding or changing data in such a system is subject to criminal sanctions.

Hypertext links

The authorises the setting up of a hypertext link to its content, subject to:

  • the website director’s authorisation;
  • not using the deep linking technique, meaning that the pages of the website should not be embedded in the pages of another website but accessible by opening a dedicated window;
  • reference being made to the source that, via a hypertext link, will point directly to the said content.

Any use for commercial or advertising purposes is excluded with the exception of those referred to in the provisions. This authorisation does not apply to websites that disseminate information of a controversial, pornographic, or xenophobic nature, or which, in general, may be deemed offensive.

SUISSE declines any responsibility for the content of the websites proposed via links, regardless of the type of link from or to  SUISSE reserves the right to oppose it being set up.

Protection of personal data 

Data collected on this website, by whatever means, is for reserved use by the company SUISSE.

In accordance with article 34 of the modified Data Freedom Act 78-17 of 6 January 1978 and the General Data Protection Regulation (EU Regulation 2016/679) or “GDPR”, you have a right of access, modification, rectification and deletion with regard to your personal data.

To exercise this right, contact us by email at:


The information collected by means of the forms on this website is electronically processed for the purpose of creating a sales proposal.  The recipient of the data is: SUISSE  In pursuance of France's Data Protection Act 1978, you have the right to access and amend your personal information.  If you wish to exercise this right and obtain disclosure of your personal information, contact us at the above address.

Secure payment

For your financial transactions, the website uses an external payment solution.  With this system, your credit card payment is made directly on the online bank's secure server.  At no time will your credit card number be disclosed to SUISSE.

Online booking

The standard terms and conditions of sale and cancellation relating to online bookings or booking requests are specifically indicated in the relevant forms.  You can ask for a copy of the standard terms and conditions of sale at the above address.  The online booking solutions require you to check the box entitled "I accept the standard terms and conditions of sale" prior to any purchase.  Tourist tax, if applicable, will be specified on the hotel's invoice.  Tourist tax is not included in the amounts indicated at the time of booking.  The application of such tax is beyond the control of SUISSE.